Shea Levin — text status

United Airlines is banning AI-powered assistants from booking flights on behalf of passengers, citing concerns over data privacy, unauthorized purchases and potential violations of aviation regulations, according to The Wall Street Journal. The airline will still allow AI tools to search for flights and compare prices, but passengers will have to complete bookings themselves. United CEO Scott Kirby also expressed concern about AI companies becoming another middleman between airlines and customers, as automated travel booking technology continues to expand.