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Flatbush Scoop · Oct 20, 2026

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Mayor Zohran Mamdani's administration announced a proposed regulation Tuesday that would require companies doing business in NYC to disclose when customers are interacting with automated chatbots and provide an option to speak with a real person. Businesses could face penalties ranging from $525 to $3,500 for violations. A public hearing is scheduled for November 19.

Mayor Zohran Mamdani's administration announced a proposed regulation Tuesday that would require companies doing business in NYC to disclose when customers are interacting with automated chatbots and provide an option to speak with a real person. Businesses could face penalties ranging from $525 to $3,500 for violations. A public hearing is scheduled for November 19.

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