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Flatbush Scoop · Oct 13, 2026

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The MTA launched its Fall 2026 customer satisfaction survey Tuesday, giving subway, bus, commuter rail, and Access-A-Ride passengers an opportunity to weigh in on transit service, safety, reliability, and overall experience. The survey runs through November 1, with findings expected in January 2027.

The MTA launched its Fall 2026 customer satisfaction survey Tuesday, giving subway, bus, commuter rail, and Access-A-Ride passengers an opportunity to weigh in on transit service, safety, reliability, and overall experience. The survey runs through November 1, with findings expected in January 2027.

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